Army Community Service (ACS)
Soldier's Plaza Lumpkin Rd & Dixie Rd,
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| Army Community Service (ACS)
Branch Bldg 2624Soldiers' Plaza Dixie and Collins Loop (706) 545-6969/5516/3344 Mon-Fri 8a.m.-5p.m. Through an assigned professional staff and volunteers, ACS provides helpful assistance to service members and their families for most problems. The ACS bulletin keeps the local community aware of the following services: Army Community Service (ACS) Center(706) 545-2536/7517/4043, Monday – Friday, 8:00 am - 4:30 pm; closed on Federal/training holidays. The office for the Director of Army Community Service (ACS) is co-located with managers for the Family Advocacy Program; Exceptional Family Member Program; Employment Readiness Program; Army Emergency Relief; Information, Referral and Follow-Up; Installation Volunteer Coordinator; ACS Volunteer Program; and ACS Deployment and Mobilization Readiness. |
| Family Support Division Army Community Service (ACS) Branch Bldg 2624,Soldiers' Plaza Dixie and Collins Loop (706) 545-6969/5516/3344 Mon-Fri 8a.m.-5p.m. |
| Family Unit Network / Volunteer Resource Center Branch Bldg 359,INGERSOL ST (706) 545-3016/3062 Mon-Fri 8a.m.-5p.m. The Family Unit Network (FUN) Center serves as an information resource center for Commanders, Rear Detachment Commanders and Family Support Group Leaders on matters relating to family support through the Family Support Group (FSG) Coordinator's office, which is housed in the FUN Center, and also promotes volunterrism by recruiting, training, and recognizing Fort Benning volunteers. The FUN Center provides an auditorium for support group meetings and a resource center equipped with a copier and computer for use by support group leaders and volunteers. The FSG Coordinator serves as a liaison between unit representatives and installation agencies as appropriate and offers quarterly training and monthly workshops to all FSG volunteers, commanders and family members involved in the family support program. Additionally, offices for the Chief of the Family Support Division, the Installation Volunteer Coordinator, the Community Life Officer and the Child Development Services Coordinator are also housed in the FUN Center. (See each branch/section for specific phone numbers.) |
| Army Family Advocacy Program (AFAP) Bldg 2624, Soldiers' Plaza Dixie and Collins Loop (706) 545-6969 Mon-Fri 8a.m.-5p.m. Provides continuous education and training classes for all military personnel and their family members on child/spouse abuse prevention. Offers respite care and First Steps (544-2020) to parents of newborns. (706) 545-7517/4043, Monday - Friday 8:00 am - 4:30 pm; closed Federal/training holidays. Provides continuous education and training classes for all military personnel and their family members on child/spouse abuse prevention, safety education for children, and pre-deployment briefings for soldiers and their family members. Classes are mandatory and are provided on an annual basis for all military personnel on the dynamics of spouse and child abuse, the availability of treatment services, and the Army’s policies regarding family violence. Units may schedule briefings by calling the FAP Training Specialist or FAP Manager. The FAP Manager may provide crisis intervention to Soldiers/family members in emergency situations. Cases involving family violence intervention, that need long-term treatment and follow-up, are referred to Social Work Services, MEDDAC. |
| Army Emergency Relief (AER) Bldg 2624, Soldiers' Plaza Dixie and Collins Loop (706) 545-2536/4043/7517 Mon-Fri 8a.m.-5p.m. After hours call SDO at (706) 545-2218.Provides emergency financial assistance; scholarships for educational expenses (dependent children only); AER Fund Campaign. emergency financial assistance; scholarships for educational expenses (dependent children only); AER Fund Campaign. (706) 545-2536/4043, Monday – Friday 8:00 am - 4:30 pm; closed Federal/training holidays. After hours call Staff Duty Officer, USAIC, at (706) 545-2218 for emergency leave, food, or imminent eviction/foreclosure. AER provides emergency financial assistance and undergraduate scholarships for children of active duty, retired personnel and children of Soldiers who have died while on active duty. Scholarship applications available Nov-Mar. Internet address: http://www.aerhq.org/. |
| Food Locker/Lending Closet Bldg 2629,Soldiers' Plaza Dixie and Collins Loop (706) 545-4485 Mon-Fri 8a.m.-5p.m. The Lending Closet offers pots, pans, cribs, irons, etc. The Food Locker can provide two days of food items from its existing stock. |
| Consumer Affairs & Financial Assistance (CAFAP) Bldg 2624,Soldiers' Plaza Dixie and Collins Loop (706) 545-3344 Mon-Fri 8a.m.-5p.m. Classes in check writing, budgeting, credit management, home buying and selling, and financial planning for relocation. Financial Readiness Program (FRP) & Utility Coordination Center (UCC) (706) 545-5485, Monday – Friday 8:00 am - 4:30 pm; closed Federal/training holidays. FRP provides classes and individual assistance in all aspects of financial management to include check writing, budgeting, insurance, investing, credit management, home buying/selling, and financial planning for relocation, deployment, and retirement. Individual assistance begins with intake held every Monday at 8:15 am. The UCC is a phone center where Soldiers may initiate service with BellSouth Telecommunications, Inc., Columbus Water Works, Georgia Power Company, or United Cities Gas Company. In most cases, a deposit is not required if the Soldier has good credit. |
| Information &
Referral/Relocation Assistance Program Bldg 2624,Soldiers' Plaza Dixie and Collins Loop (706) 545-6969/5516 Automated information library, welcome packets, Spouse Orientations, worldwide installation files (includes video tapes), relocation counseling, information and referral services for family members, and volunteer opportunities, to include Conversational English Classes. Information, Referral & Follow-Up (IRF) (706) 545-2536, Monday – Friday 8:00 am - 4:30 pm; closed on Federal/training holidays. IRF provides information, referral, and follow-up on available resources in the Fort Benning tri-community area, ACS@benning.army.mil Information and Referral |
| Exceptional Family Member
Program (EFMP) Bldg 2624,Soldiers' Plaza Dixie and Collins Loop (706) 545-6969 Mon-Fri 8a.m.-5p.m. Information and referral support, crisis counseling and advocacy for family members with special needs. |
| Family Member Employment
Assistance Program (FMEAP) Bldg 2624,Soldiers' Plaza Dixie and Collins Loop (706) 545-3344 Mon-Fri 8a.m.-5p.m. Provides assistance in locating off-post and on-post job opportunities. Counseling to determine employment needs and interests. Workshops on: resume writing, interviewing skills, skill development classes, submitting applications, and job search strategies. |
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Utility Coordination
Center (UCC) Bldg 2633,Soldiers' Plaza Dixie and Collins Loop (706) 687-9446/9447 Mon-Fri 8a.m.-5p.m. The Utility Coordination Center is designed to provide a one-stop service to the soldier when in-processing. A soldier may have water, electricity, gas and telephone services initiated. In most cases, a deposit is not required if the soldier has good credit. Soldiers clearing post can have their utility services terminated and receive an estimated final bill, which can be paid at a post banking facility. Upon presentation of a paid receipt, the UCC will then initial the clearance forms. Financial Readiness Program (FRP) & Utility Coordination Center (UCC) (706) 545-5485, Monday – Friday 8:00 am - 4:30 pm; closed Federal/training holidays. FRP provides classes and individual assistance in all aspects of financial management to include check writing, budgeting, insurance, investing, credit management, home buying/selling, and financial planning for relocation, deployment, and retirement. Individual assistance begins with intake held every Monday at 8:15 am. The UCC is a phone center where Soldiers may initiate service with BellSouth Telecommunications, Inc., Columbus Water Works, Georgia Power Company, or United Cities Gas Company. In most cases, a deposit is not required if the Soldier has good credit. |
| Army Family Team Building
Program (AFTB) Bldg 359,INGERSOL ST (706) 545-5377/6108 AFTB is a family member program for military, family members, and civilians. Army spouses receive preparedness training to meet the challenges of day-to-day life within the Army community. Spouse education is conducted by trained volunteer spouses. |
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Family Assistance Center (FAC) (706) 545-2536/7517/4043, Monday – Friday 8:00 am – 4:30 pm; closed Federal/training holidays. In the event of a major deployment or crisis situation, the Garrison Commander may direct transition of the Army Community Service (ACS) Center to a Family Assistance Center (FAC), with extended hours. When it is not necessary to fully activate a FAC, the ACS Center will provide information, referral, and follow-up and to meet the immediate needs of family members. Soldiers (retired and active), National Guard, Reservists, and their family members with I.D. cards are eligible for services. The toll-free line, 1-866-540-9800, is only for use by clients outside the local area network. |
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(706) 545-2536/4043, Monday - Friday 8:00 am - 4:30 pm; closed Federal/training holidays. The ACS Emergency Food Locker may provide two days’ worth of food items from its existing stock. |
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Respite Care is temporary child care for the purpose of relieving parental stress and to provide a nurturing and developmentally appropriate environment. Families may receive respite care when both Soldier and spouse attend parenting classes or counseling. Respite care will not be used in place of foster care or abandoned children. This program provides child care relief for families who are stressed because of a family problem and who are participating in treatment programs.
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The Victim Advocacy Program provides support and assistance to each person who is a victim of domestic violence through the victim advocate coordinator. The advocate provides direct services to individual victims of spouse abuse. Victim Advocacy Criminal Law Division at 545-3185. After duty hours, assistance may be obtained by contacting the Installation Staff Duty Officer at 545-2218. |
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New Parent Support Plus/First Steps Program The New Parent Support Plus/First Steps Program provides emotional support, parenting education, referrals to community resources, and follow-up contact to parents of newborns, thereby helping develop healthy family relationships to reduce the risk of child abuse/neglect. The FAP funds the New Parent Support Plus/First Steps Program, located in Martin Army Community Hospital (544-2020). Each first-time mom receives a tote bag filled with educational materials. Volunteers are assigned to work with new parents for up to one year after the baby is born. |
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The FAP Manager provides immediate intervention to family members on the resolution of an immediate child abuse/neglect or spouse abuse problem, protecting the victim and preventing further maltreatment through the use of community, medical, and legal resources. CONTACT Helpline of Chattahoochee Valley (24-hour hotline) services the tri-community, telephone (706) 327-3999. |
Relocation Readiness Program (RRP)/Lending Closet(706) 545-4485, Monday - Friday 8:00 am - 4:30 pm; closed Federal/training holidays. RRP focuses on ensuring that support and assistance are available for Soldiers and family members moving to or arriving from another military duty station. Newcomer Family Orientations and Tours are offered several times a year; all newly assigned personnel and their spouses need to attend. Other relocation services include: Moving Checklists, Welcome Packets, Sponsorship Information, Waiting Family Program, English as a Second Language information, and the Standard Installation Topic Exchange Service (SITES) www.dmdc.osd.mil/sites. The SITES program provides up-to-date information on Army, Air Force, Navy, and Marine installations. Soldiers/families relocating to new duty stations have access to information to help them plan successful moves. The ACS Lending Closet provides irons, ironing boards, kitchen utensils, cookware, cots, infant items, and other household goods. These items are loaned to families awaiting shipment of their household effects. |
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Deployment and Mobilization Readiness (706) 545-7517/6957, Monday – Friday 8:00 am – 4:30 pm; closed Federal/training holidays. The ACS provides deployment and mobilization assistance to deploying active duty Soldiers, reservists, National Guard, civilians, and their family members. The ACS Mobilization/Deployment and Outreach Coordinator is the central point of contact for all pre-deployment briefings and mission readiness materials for family members. Family Readiness Group (FRG) Leaders may also schedule briefings through the MOB/Deployment and Outreach Coordinator. The Coordinator provides information on family readiness to FRG leaders, especially during mobilization and deployment. FRG and Mandatory Rear Detachment Commander (RDC) Training sessions are conducted quarterly for appropriate personnel. Operation Ready Deployment Tools are available at http://www.goacs.org/. |
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Employment Readiness Program (ERP) (706) 545-4043/7517, Monday - Friday 8:00 am - 4:30 pm; closed Federal/training holidays. ERP provides a link between job openings in the local community and on-post. A current listing of employment opportunities is updated weekly. After a client’s needs and interest are determined through job strategy workshops and counseling, job referrals are made. Workshops are presented on various topics including: Resume Writing, Interviewing Techniques, and Self-Assessment. |
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1-800-464-8107 AOS may be reached by calling the toll-free line anytime of the day or night. In addition you may contact AOS by utilizing the website http://www.armyonesource.com/. |
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Volunteer Resource Center
Branch Bldg 359, (706) 545-3016/3062 Mon-Fri 8a.m.-5p.m. The Family Unit Network (FUN) Center serves as an information resource center for Commanders, Rear Detachment Commanders and Family Support Group Leaders on matters relating to family support through the Family Support Group (FSG) Coordinator's office, which is housed in the FUN Center, and also promotes volunterrism by recruiting, training, and recognizing Fort Benning volunteers. The FUN Center provides an auditorium for support group meetings and a resource center equipped with a copier and computer for use by support group leaders and volunteers. The FSG Coordinator serves as a liaison between unit representatives and installation agencies as appropriate and offers quarterly training and monthly workshops to all FSG volunteers, commanders and family members involved in the family support program. Additionally, offices for the Chief of the Family Support Division, the Installation Volunteer Coordinator, the Community Life Officer and the Child Development Services Coordinator are also housed in the FUN Center. (See each branch/section for specific phone numbers.) Installation Volunteer Program (706) 545-4043/3016, Monday – Friday 8:00 am - 4:30 pm; closed Federal/training holidays. The IVC is always recruiting volunteers for installation agencies/programs outside ACS, i.e. American Red Cross, Chapels, Child & Youth Services, Schools, etc. Contact the Installation Volunteer Coordinator at 545-4043/3016.
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